"The complaints office received 215 complaints, 88 were deemed formal and 44 were upheld".
So 50% of the formal complaints were upheld but what does "upheld" mean in University-of-Newcastle-speak?
The public would think that if a complaint is upheld, then the person who made the complaint would be supported and those who committed the wrongdoing would be disciplined or removed and new procedures put in place to prevent the same situation every occurring again.
Think again - a formal complaint may be upheld if there is any minute action taken by the University. So the complainant gets bullied, suffers physical and psychological harm, loses their job, career, personal and family life.
BUT the complaint is considered to be upheld because the University does SOMETHING...... something like the following:-
- lecturers are "counselled" about plagiarising students' work and presenting it as their own (Newcastle-uni-speak for "direct plagiarism of another person's work without acknowledging the source").
- a lecturer is reminded of her responsibilities to other people's property (Newcastle-uni-speak for "Don't go into someone else's locked office when you know they are not here and steal one of their possessions").