Complex Consultancy Services has concluded after the recent high profile workplace bullying cases that "by opting to try and resolve the issue in house the complaint has escalated to the legal system".
They advise that
- "Each claim needs to be graded in terms of severity & how it should be handled. The complaint grading process needs to incorporate a number of issues including the severity of the allegation and the hierarchical levels within the organisation of those involved in the complaint.
- Trying to sweep issues “under the carpet” is a dangerous path to follow.
- The person making the complaint must feel they are going to get a fair hearing and that there will not be any recriminations against them for bringing the issue out.
- Similarly trying to protect an individual within the organisation
who has a workplace bullying or sexual harassment complaint laid against
them by keeping the matter in house can often backfire. The accused
person is entitled to have a fair and balanced hearing about the
allegations. In many cases this is best achieved by external mediation."
Why is no-one prepared to take on the University of Newcastle? Would they act differently if this was a commercial organisation? Why is the widespread bullying at the University of Newcastle ignored both within and without the organisation?