"difficulty recognizing the needs and feelings of others, and are dismissive, contemptuous and impatient when others share or discuss their concerns or problems. They are also oblivious to the hurtfulness of their behaviour or remarks, show an emotional coldness and a lack of reciprocal interest".
The DSM-IV Diagnostic Criteria for Narcissistic Personality Disorder are:
A pervasive pattern of grandiosity, need for admiration, lack of empathy, as indicated by at least five of:
1. a grandiose sense of self-importanceThe survey of 195 individuals who described their bullying at the University of Newcastle have described similar behaviour from the staff that bullied them, especially those in higher levels of management at the University - the sense of self-importance, sense of entitlement, lacking empathy and unwilling to recognise the feelings and needs of others. Lower levels of management can rely on the higher levels of management to destroy anyone who questions their grandiose sense of self-importance and entitlement so that the status quo can be preserved. Anyone (whistleblowers) questioning their superiority is removed, gagged and silenced.
2. is preoccupied with fantasies of unlimited success, power, brilliance, beauty, or ideal love
3. believes that he or she is "special" and can only be understood by, or should associate with, other special or high-status people (or institutions)
4. requires excessive admiration
5. has a sense of entitlement, ie unreasonable expectations of especially favourable treatment or automatic compliance with his or her expectations
6. is interpersonally exploitative, ie takes advantage of others to achieve his or her own ends
7. lacks empathy and is unwilling to recognize or identify with the feelings and needs of others
8. is often envious of others or believes that others are envious of him or her
9. shows arrogant, haughty behaviours or attitudes.